General Terms and Conditions

1. SCOPE

The following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby revoked disagreed they only become part of the contract if we have expressly agreed to this.


2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES

The purchase contract is concluded with VRR Handel UG (limited liability).

By placing the products in the online shop, we make a binding offer to conclude a contract for them article off. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation email.


3. CONTRACT LANGUAGE, CONTRACT TEXT SAVING

The language(s) available for the conclusion of the contract: German

We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible via the Internet.


4. TERMS OF DELIVERY

In addition to the stated product prices, shipping costs may also apply. You can find out more detailed provisions on any shipping costs that may be incurred in the offers.

We only deliver by mail. Unfortunately, it is not possible to collect the goods yourself.


5. PAYMENT

The following payment methods are generally available in our shop:

Credit card
In the ordering process, enter your credit card details. Your card will be charged immediately after placing the order.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

Sofort by Klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have an online Have a bank account activated for banking, identify yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") To be able to pay, you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.

Apple Pay
In order to be able to pay the invoice amount via the payment service provider Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the browser Use "Safari", be registered with Apple, have activated the Apple Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.


6. RIGHT OF WITHDRAWAL

Consumers have the statutory right of withdrawal, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.


7. DAMAGE IN TRANSPORT

The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the forwarder, the carrier or the person or institution otherwise responsible for carrying out the shipment .


8. WARRANTY AND GUARANTEES


8.1 LIABILITY FOR DEFECTS

The statutory liability for defects applies.


8.2 GUARANTEES AND CUSTOMER SERVICE

Information on Any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: You can reach our customer service for questions, complaints and complaints on weekdays from 1 p.m. to 6 p.m pm by email at support@vrrhandel.de


9. LIABILITY

We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents

* in the event of injury to life, limb or health,
* in the case of intentional or grossly negligent breach of duty,
* in the case of a promise of guarantee, if agreed, or
* insofar as the scope of application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfillment of which requires proper implementation of the contract is made possible in the first place and on the observance of which the contractual partner may regularly rely, (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is limited to the foreseeable damage at the time the contract was concluded, the occurrence of which must typically be expected .
Otherwise, claims for damages are excluded.


1 0 CODE OF CONDUCT

We have submitted to the following codes of conduct:

* Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf [https://www.trustedshops .com/tsdocument/TS_QUALITY_CRITERIA_de.pdf])


11. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.


12. FINAL PROVISIONS

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

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